Does bk95 sell my information to other companies?

Never. bk95 does not sell your personal data to advertisers or any third party. Data is shared only on a limited basis with partners who are essential to delivering our services.

Can I request to have my information deleted?

Yes, you can request deletion of your data. However, records of financial transactions must be retained for a specified period as required by law. Contact support for more details.

Who can access my account information?

Only authorized bk95 staff who require the information for their role can access it. All access is logged and reviewed regularly.

What should I do if I no longer want to receive promotional emails?

Every promotional email includes an "Unsubscribe" option at the bottom. You can also opt out of marketing communications through your account settings or by contacting support.

Will I be notified if there is a data breach?

Yes. In the event of a security breach where your data may have been compromised, we will notify you at your registered email address as quickly as possible and provide guidance on the steps to take.

bk95 | Privacy Policy — How We Protect Your Personal Data

Introduction
Data Collection
Use of Data
Data Storage
Third-Party Sharing
Cookie Policy
Your Rights
Security Measures
Child Protection
Policy Updates
Contact

This document was last updated on January 1, 2026

Important Notice

By using the bk95 website or app, you are agreeing to this Privacy Policy. We respect your trust and will never misuse your information.

1Introduction

Bk95 (referred to hereinafter as "we", "the platform", or "bk95") is a trusted online gaming and betting platform. We believe that protecting every member's privacy is a fundamental right. This Privacy Policy provides a complete description of how we handle your personal information.

When you create an account on bk95, make a deposit, or use any of our services, certain information is stored in our systems. This policy provides a complete description of what that information is, why it is collected, and how it is kept secure.

Our Privacy Policy has been developed in accordance with international data protection standards. We maintain both technical and administrative safeguards to keep your information secure.

2What Information We Collect

Bk95 collects various types of information from you. The purpose of collecting this information is to provide you with a safe, seamless, and personalized experience.

Personal Identification Information

Full name, date of birth, and nationality
Email Address & Mobile Number
Home address (for KYC verification)
Copy of National ID or passport (for identity verification)

Financial Information

Mobile banking number (Mobile Banking, Nagad, Rocket, etc.)
Transaction History & Amounts
Withdrawal & Deposit Records

Automatically Collected Information

IP Address & Device Information
Browser type and operating system
Time spent on the platform and list of pages visited
Game History & Betting Records
Data obtained from cookies and similar tracking technologies

Please Note

We never store your full bank card number or PIN. Payment processing is always handled through secure third-party providers.

3How We Use Your Information

Collected data is used solely for the purposes stated below. Your information will never be used for any unauthorized purpose.

Purpose of Use	Applicable Data	Legal Basis
Account Creation & Management	Name, email address, phone number	Contractual Requirements
Identity Verification (KYC)	National ID, address	Legal Obligation
Transaction Processing	Financial information, payment records	Contractual Requirements
Fraud Prevention	IP address, device information, transaction patterns	Legitimate Interest
Sending Promotional Offers	Email, phone number	Your Consent
Service Improvement & Analytics	Usage history, game data	Legitimate Interest

4Data Retention Period

Bk95 does not store your information indefinitely. Each type of information is subject to a specific retention period.

Account Information: For the duration the account is active, and for a further 5 years after closure.
Financial Transaction Records: 7 years from the date of the last transaction (as required by law).
KYC Documents: 5 years from the date of verification.
Gaming History: Up to 3 years after account closure.
Support Contact Records: 2 years from the date of last contact.

Once the applicable retention period expires, your data will be securely deleted or anonymized so that you can no longer be identified.

5Sharing Data with Third Parties

Bk95 never sells your personal information. However, in certain circumstances, necessary information may be shared with trusted partners.

Data is shared only in the following cases:

Payment Processor: Necessary information is shared with mobile banking and payment gateway operators to process your transactions.
Game Provider: Limited data may be shared with game developers to operate specific games.
Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
Fraud Prevention Agency: Limited data may be exchanged with specialist agencies to prevent fraud and money laundering.

Our Commitment

Before sharing data with any third party, we ensure they are bound by appropriate data protection agreements. We never sell your personal information to advertisers.

6Cookies & Tracking Technologies

Bk95 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

Essential Cookies: Essential for the platform's core functionality. Without these, features such as login and session management will not work.
Functional Cookies: Remembers your preferences and settings, such as language selection and login details.
Analytics Cookies: Helps us analyze platform usage to improve our services. All data collected through these cookies is fully anonymized.
Security Cookies: Used to detect fraud and keep your account secure.

You can manage most cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

7Your Data Rights

As a bk95 member, you have several important rights over your own information. Contact our support team at any time to exercise these rights.

Your Data Rights

As a bk95 account holder, you have the following rights over your own information.

Right to Access

You may request to know what information we hold about you. We will provide the complete details within 30 days.

Right to Rectification

You may request corrections to any inaccurate or outdated information. Updating your account with accurate details is entirely your right.

Right to Erasure

Under certain circumstances, you may request the deletion of your data, though this may not always be possible where legal obligations apply.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

Right to Data Portability

You may request your data in a structured, machine-readable format.

Right to Object

You may object to the use of your data for marketing purposes or in specific circumstances. We will respect your decision.

8Security Measures

Bk95 uses the latest technology and methods to protect your information. Our security infrastructure operates across multiple layers.

SSL/TLS Encryption: All data transfers between your browser and our servers are protected with 256-bit SSL encryption.
Two-Factor Authentication (2FA): Two-factor authentication is available for additional security when accessing your account.
Data Encryption: All sensitive data stored in our systems is kept in encrypted form.
Regular Security Audits: Third-party security experts conduct regular audits of our systems.
Access Control: Only authorized personnel can access specific data, and all access is logged.
Suspicious Activity Detection: Our automated systems monitor unusual transactions and login activity around the clock.

Your Role Matters Too

Keep your password strong, never share it with anyone, and avoid logging into your account over public Wi-Fi. If you notice any suspicious activity, contact support immediately.

9Child Protection Policy

Bk95 is strictly for users aged 18 and above. We never knowingly collect or store information from anyone under the age of 18.

Age is verified at registration and minors are not permitted to create an account.
If we are made aware of any minor's account, it will be closed immediately and all associated data will be deleted.
If a parent believes their child has accidentally created an account, please contact our support team immediately.

10Changes to the Privacy Policy

Bk95 may update this Privacy Policy from time to time. Changes to the policy may be necessary due to changes in the law, adoption of new technology, or expansion of our services.

You will be notified in advance at your registered email address if any significant changes are made.
Notifications about important changes will be shown when you log in to the platform.
The "Last Updated" date at the top of this page is always kept current.
Continued use of the platform after any changes will be considered acceptance of the updated policy.

11Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Protection team. We will do our best to respond within 72 hours.

Email: [email protected]
Support: Platform live chat (available 24/7)
Response Time: Typically within 24–72 hours

We Are Always Here to Help

We take all privacy-related requests seriously. Our goal is to ensure the security of your information.

Why Your Data Is Safe at bk95

Our commitment to protecting your privacy goes beyond words — it is backed by action.

End-to-End Encryption

All your data transfers are secured with 256-bit SSL encryption. No hacker or third party can read your information.

Strict KYC Verification

Every account is verified to ensure no one else can use your identity. Your identity belongs to you alone.

Regular Security Audits

Independent security experts conduct regular audits of our systems. Any vulnerabilities identified are addressed promptly.

Data Is Never Sold

Bk95 never sells your personal information to advertisers or third parties. This is our core commitment.

Real-Time Alerts

You will be notified immediately if any suspicious activity is detected on your account, so you can take action without delay.

24/7 Data Support

Our Bengali-speaking support team is always on hand for any data protection queries — reach out any time, day or night.

Bk95 Privacy Policy — Your information is completely safe with us

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